In today’s tech world, making customers happy is a must for any successful company or organization. The State Bank of Pakistan understands this need well and has set up Sunwai, a great step in managing customer complaints. This top-tech service will help solve bank customer problems faster and more making clients happier in the end.
You can use Sunwai through an app or the Sunwai portal at sunwai.sbp.org.pk. It’s easy for people to use, so they can quickly tell Sunwai about any issues they have with the bank, like mistakes in transactions bad service, or something else. Go to https://sunwai.sbp.org.pk and sign up to get your complaints fixed without any trouble.
The State Bank of Pakistan shows it cares about its customers by starting Sunwai. It’s a new tool that records, follows, and fixes customer complaints using digital tech. Sunwai not betters the customer service but also builds trust in the banks.
One great thing about Sunwai is that it’s always there for clients. They can open the portal on their phones with apps from the Google Play Store and iOS App Store, or on the web anytime anywhere. This way, customers can report problems anytime, and Sunwai can solve them fast.
Sunwai spearheads the opening of banks to responsibility. Letting everyone see complaints as they happen, with tools to make sure banks solve every problem, Sunwai creates trust in one’s bank and builds a culture of responsibility.
In our world, where all things are online and connected, complaint handling is important. The State Bank of Pakistan initiated Sunwai to ensure complaints are fixed quickly and rightly. Sunwai reflects the compassionate approach banks would want to demonstrate toward their customers and raises the ultimate bar for each and every bank.
The State Bank of Pakistan brought a change in the way banks serve their customers, and it facilitated the use of newer technology to further improve things. Now, customers are in a greater position to get banks to listen to what they want. We should assist in this major evolution. Our objective is to create a banking world that does more than just meets customer expectations but delights them.
